TERMS AND CONDITIONS FOR ONLINE ORDER
TERMS AND CONDITIONS FOR ONLINE ORDER
Headteacher’s Souvenirs Online Shop (“HT’s Shop”) Merchandise (collectively, “product” or “merchandise”)
Any order you make for HT’s Shop product is an offer by you to purchase such product shown in HT’s Souvenirs online shop, and acceptance of any order is at HT’s Shop sole discretion. An order is deemed to have been accepted by HT’s Shop only when you receive our email confirmation to this effect.
Whilst HT’s Shop will use its best effort to ensure that an accepted order is correctly and satisfactorily fulfilled, HT’s Shop reserves the right to decline to fulfil an accepted order in whole or in part if HT’s Shop is unable to supply some or all items of an order because of unavailability or any unforeseen change of the product, or for any uncontrollable conditions. In such cases, HT’s Shop will contact you and ask you to amend your order. Should you have any difficulty in placing your order on-line, please email inquiry to firstname.lastname@example.org
Merchandise listed on this website are available while stock lasts.
HT’s Shop reserves the right to decline to accept any order HT’s Shop may consider unreliable.
Product will be delivered to the address indicated by you at the time of making the order.
All delivery shall be subject to the terms and conditions of the courier and HT’s Shop will have no liability arising from any loss or damages of such delivery.
If any part of an order is found to be missing or incorrect, please email HT’s Shop immediately at email@example.com. Whilst HT’s Shop will use reasonable endeavours to ensure that a correction is effected, HT’s Shop makes no warranty that the correction can be effected on time.
HT’s Shop shall not be liable for any loss, injury or damage (including any damages arising in contract, tort (including negligence) or otherwise) attributable directly or indirectly to any use of or inability to use the HT’s Souvenirs Order website by any users including (but not limited to) (i) any inaccessibility or malfunctioning of the website; (ii) any errors, mistakes, or inaccuracies of contents of the website;(iii) any personal injury or property damage (including damage to computer or mobile device) of any nature whatsoever resulting from your access to and use of the website; (iv) any unauthorised access to or use of the website and/or any and all personal information stored therein; or (v) any bugs, viruses or the like which may be passed to your computer from the website.
In no event shall HT’s Shop be held liable for any delay or failure in its performance of the order/delivery requested in this website. Without prejudice to the generality of the foregoing, HT’s Shop will not be held responsible for any delay or failure in its performance of the order/delivery requested in this website resulting directly or indirectly from acts of nature or causes beyond its reasonable control including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, electrical power failures, strikes, labour disputes, fires, war, riot, civil commotion, floods, storms, explosions, acts of God or delays or non-performance by third parties.
HT’s Shop does not warrant or guarantee the correctness, reliability, quality, completeness or timeliness of any material or product sold at this website and, without limitation, HT’s Shop does not represent or warrant that product description, colours or other contents are complete, correct or error-free.
You acknowledge and agree that all intellectual property and other proprietary rights including copyright and trademark and all technical, business and similar information (including logos, text, documents, data compilations, graphics, designs, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof and other materials relating to the product) available on this website created by HT’s Shop and/or (as applicable) our licensors shall be and shall remain the property of HT’s Shop(or the property of HT’s Shop licensors, as applicable). All such rights are reserved.
SHIPPING AND RETURN POLICY
- All prices stated are in Hong Kong dollars.
- Visa, Mastercard and American Express are accepted. HT’s Shop Online Shop will not store any credit card information in order to maintain customer privacy and security.
Orders & Delivery
As an estimate only and without any warranty of any sort, orders will be processed and dispatched within 10 to 14 working days.
As an estimate only and without any warranty of any sort, for local delivery, the goods will arrive 7 to 14 working days after dispatch.
Delivery cost vary between loyalty members and non-members. Free delivery to Hong Kong on order over HK$300 (Loyalty Members) and HK$500 (Non-members). For deliveries to Hong Kong, HK$100 standard fee will be added on order under HK$300 for loyalty members and under HK$500 for non-members. For deliveries outside Hong Kong, a different delivery charge will be imposed, the amount of such charge will be the subject of further negotiation depending on destination, size and weight of goods, and other relevant circumstances.
Returns & Refund
- No refunds or returns are allowed once an order is confirmed.
- Please inspect all orders upon delivery. If a product arrives damaged and requires exchange, please email firstname.lastname@example.org within 3 days of the delivery. Information regarding the replacement process will be provided.